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24 Nov 2020

Introducing the EOSC-Nordic Knowledge Hub

 

EOSC Nordic is delighted to present the first version of the new Virtual Competence Center, called the Knowledge Hub. The Knowledge Hub is built for EOSC Nordic's stakeholders:

  1. Policymakers that coordinate national policies and legal issues in the context of the provision of services in a cross-border environment
  2. Service providers and e-infrastructures for support and integration and interoperability of services with EOSC
  3. Research communities and institutions focusing on e-Infrastructure services, FAIR data management practices across organizations, and hands-on use cases
  4. Researchers that want to find the solutions developed by the project within research communities

EOSC Nordic has strived to create a service channel that brings value and produces successful user experiences by providing users with a findable and easily accessible offering that meets their expectations.

 

 

The Knowledge Hub is accessed via the project web page and consists of six elements: Materials, Users and Organisations, Training library, Services, Support, and Community. Each of these sections contains targeted content for stakeholders, making it easy for users to access the right information. The content can be further defined using keywords and topics. In addition to the offering, the Knowledge Hub also contains services that are easy to use and come with the necessary support. Support is provided on-line using several means to engage with the EOSC-Nordic community:

  • The interactive web tool, mapping contact points for specific competencies called Competence Map
  • Interactive web tool mapping Nordic infrastructure services. The map also serves as an entry point for service providers.
  • FAQs based on questions from service desk and Widgets
  • A network of experts from work packages handling requests from the Service Desk.
  • Training materials

In addition to all these features, EOSC Nordic also invites its users to collaborate with them and share the outcomes of their use case or a success story that highlights how EOSC services and resources have supported their work using the site’s contribute feature.

EOSC Nordic would love to have some  feedback about The Knowledge Hub: how it meets the user needs and how easy the information is to find. Help EOSC Nordic to develop The Knowledge Hub further by answering the questions below. The survey does not need more than 3 minutes of time. 

 

TAKE THE SURVEY

 

 


The EOSC Portal is operated by the EOSC Enhance (Grant Agreement no. 871160), EOSC-hub (Grant Agreement no. 777536), and OpenAIRE-Advance (Grant Agreement no. 777541) projects funded by the European Union’s Horizon 2020 research and innovation programme. For a complete list of contributors, visit the About EOSC Portal